The hotel offers amenities for your comfortable stay and unforgettable experiences
Fantastic Breakfast!
“The breakfast spread was a good feast, featuring fresh options and perfectly brewed coffee that started my day on a high note.” view full review
Lovely Room!
“I was thrilled to receive a complimentary suite upgrade with amazing mountain views, and the coffee machine in the room added a lovely touch for my mornings.” view full review
Shower Bliss!
“The bathroom was immaculate with a spacious walk-in shower that provided great water pressure, making it a refreshing experience after a long day.” view full review
Inclusive Designs
“The well-designed walk-in showers were not only stylish but also incredibly convenient for anyone with mobility challenges, making my mom's stay much more enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Skiing
Hiking
Cycling
Tennis court
Bowling
Golf course
Table tennis
Squash
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Casino
Live entertainment
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Murbacherstrasse 4,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
Map view
Murbacherstrasse 4,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
City landmarks
Square
Lion Monument
1.0
km
Bridge
Spreuer Bridge
860 m
Museum
Swiss Museum of Transport
2.1
km
Church
Franciscan Church
960 m
Museum
Glacier Garden of Lucerne
1.3
km
Museum
Bourbaki Panorama
1.1
km
Park
Inseli Park
610 m
Museum
Alpineum
1.4
km
LucerneSwitzerland
Old Town Lucerne
660 m
Museum
Natur-Museum Luzern
960 m
Church
Church of St. Leodegar
1.1
km
Hertensteinstrasse 30
Matthauskirche
670 m
6004 Lucerne
Museggmauer
1.1
km
Mall
Nationalquai
850 m
Museum
Historisches Museum Luzern
960 m
Haldenstrasse 31
St Mark's Church
930 m
Casino
Grand Casino Luzern
1.2
km
Event hall
Neubad
990 m
Museggmauer
The Nine Towers
1.1
km
Nearby
Bridge
Chapel Bridge
590 m
Event hall
Lucerne Culture and Congress Centre
370 m
Bahnhofstrasse 11a
Jesuit Church
520 m
Museum
The Rosengart Collection
260 m
LucerneSwitzerland
Lake Lucerne
400 m
Museum
Modern Art Museum
300 m
Reusssteg 1
Nadelwehr Luzern
450 m
Public Building
Town Hall
440 m
Square
Kornmarkt
480 m
Square
Schwanenplatz
520 m
Kapellpl. 1a
Saint Peters Church
460 m
Restaurants
Bellini Locanda Ticinese
50 m
Murbacherstrasse 4 6002 Luzern
Pizza-Blitz
90 m
Mellingerstr. 52
Restaurant La Cucina
330 m
Pilatusstrasse 29 6002 Lucerne
Pacifico
250 m
Pilatusstrasse 15 6002 Lucerne
Syrtaki
130 m
Morgartenstrasse 5
La Bestia
140 m
Frankenstrasse 6A
Waldstatterhof Restaurant
120 m
Zentralstrasse 4 Hotel Waldstätterhof
Das weisse Schaf
160 m
2 Frankenstrasse
Sky Asia Take Away
130 m
Hirschmattstrasse 31
Shine
140 m
Sempacherstrasse 16
The Lounge
130 m
Sempacherstrasse 14
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Friendly Staff
Great Location
Limited Dining Options
Room Improvements Needed
8.2/10
Great
Rooms
8.0
Location
9.7
Service
8.7
Dining
7.3
Guest reviews
8.2/10
based on 6 reviews
4.5/5
based on 37 reviews
8.7
8.7/10 based on 918 reviews
#35 of 71 hotels in Lucerne based on Tripadvisor
Richard
United States,
April
2024
8.4/10
My stay at the hotel was quite pleasant overall. The rooms were big and comfortable, but unfortunately, being at the end of the corridor meant we were disturbed by early morning door slamming. The hotel lacked fans to borrow, making the rooms hot. The service, however, was exceptional, especially from Maelle, Kevin, and Roman. The location was excellent, just a short walk from Luzern train station, close to the old town and nice restaurants.
Rooms
7.0
The rooms are big and comfortable, but the lack of fans made the heat uncomfortable.
Service
9.0
The service was exceptional, especially from Maelle, Kevin, and Roman. They even provided a portable heater and extra blanket upon request.
Location
10.0
The location is superb, being just a few minutes' walk from Luzern train station and close to many attractions and dining options.
Dining
8.0
The dining experience was good overall, with a satisfactory selection of dishes. The eggs prepared to your liking were a nice touch.
Facilities
8.0
The facilities were of good quality, and the hotel is located in a nice, quiet area near a charming small park.
Mervyn
United Kingdom,
April
2024
8.6/10
The hotel is conveniently located right next to the train station in the new part of Lucerne. The staff is friendly and resourceful, always ready to assist with any requests. The dining experience offers good value for money with a variety of choices, but some services might not be available around the clock. The rooms might not always be ready upon arrival, but overall, the hotel provides a comfortable stay in a great location.
Rooms
8.0
Our family suite connected to a lifestyle room was clean and comfortable, although it wasn’t quite ready upon immediate arrival. The price for the rooms offered good value for money.
Service
9.0
The staff was kind, efficient, and very helpful with various recommendations and reservations. They made the stay pleasant and convenient.
Location
10.0
The hotel's location is awesome, right next to the train station in the new part of Lucerne. It's a short walk to central transport hubs and offers easy access to the city's attractions.
Dining
8.0
Dining options were good, with plenty of choices available for a reasonable price. There were specific time constraints for certain services to keep in mind.
Facilities
8.0
The hotel provides various commercial services and amenities, offering convenience for guests during their stay.
James
United States,
March
2024
8.8/10
My stay at the hotel was exceptional. The location was perfect, just across the train station with easy access to the heart of the city. The rooms were spacious and modern, providing a comfortable and clean environment. The service was outstanding, with accommodating staff who went above and beyond to assist me. However, the dining experience was lacking, with limited breakfast options. Overall, a great value for the money with fantastic facilities.
Rooms
9.0
The rooms were up to date, clean, and comfortable, offering a good size for a relaxing stay.
Service
9.0
The staff was terrific and accommodating, providing excellent service and a friendly, knowledgeable attitude.
Location
10.0
The hotel's location in front of the main station was ideal for exploring the city, within walking distance to key attractions and with a picturesque view of the river.
Dining
7.0
The dining experience was decent but nothing exceptional, with pleasant staff but room for improvement in the menu variety.
Facilities
The hotel offered a range of facilities, from shops to laundry services, enhancing the overall guest experience.
William
United Kingdom,
March
2024
7.4/10
I had a mix of experiences at the hotel. The rooms were a bit of a letdown due to being overheated and poorly lit, but having a balcony was a nice touch for relaxation. The noise from the kitchen area was a downside, but overall, I managed to enjoy a delightful evening on the balcony with wine and chocolate from a nearby park. The service was a bit slow during meals, but the staff were genuinely nice and impressive in other areas. The location was incredibly convenient, being right next to the Lucerne train station and a Coop store. The dining options were a bit hit-or-miss; however, my picky in-laws did enjoy the food. Despite some ups and downs, I appreciated the hotel's efforts to provide a good stay.
Rooms
7.0
The rooms were a bit overheated and dimly lit, but having a balcony made up for it.
Service
7.0
The service was a mixed bag; a bit slow during meals but generally nice and impressive.
Location
9.0
The location couldn't be more convenient, right next to the Lucerne train station.
Dining
6.0
The dining options were a bit hit-or-miss, but my picky in-laws found something to enjoy.
Facilities
8.0
The hotel did offer some nice amenities despite some room for improvement.
Zach
United States,
November
2023
8.2/10
I had a delightful stay at the hotel. The rooms were comfortable and uniquely designed, becoming available even before the official check-in time. The service was exceptional with kind and helpful staff. The location was ideal for exploring Luzern, being just a short walk from the train station. The dining experience, although tasty, could be more diverse. Overall, a great value for money choice with a few minor improvements to consider.
Rooms
8.0
I stayed in a room with a playful, tongue-in-cheek design that was comfortable and clean.
Service
9.0
The staff went above and beyond to assist me, even getting hot water from the kitchen. They were very friendly and accommodating.
Location
9.0
The hotel's location near the main train station was perfect for exploring, just a few minutes' walk away.
Dining
7.0
The dining experience was good, but I wished for more variety, especially during breakfast.
Facilities
The hotel offered all necessary facilities for a comfortable stay.
Friendly Staff
Limited Dining Options
Michael
United Kingdom,
June
2023
9.0/10
The hotel offers spacious and modern rooms opposite the train station. The attentive and friendly service makes for a pleasant stay, though the dining options could be more varied. Its prime location near the train and bus station, river, and old town provides great convenience for exploring Luzern.
Rooms
9.0
The rooms are large, modern, and very comfortable, equipped with all the necessary modern features including a USB port inside the room's safe for recharging gadgets.
Service
9.0
The reception and breakfast service are very attentive and friendly, creating a welcoming atmosphere throughout the hotel.
Location
10.0
The hotel's location is superb, just across from the train station, making it ideal for exploring Luzern and other regions easily.
Dining
8.0
The dining experience offers excellent traditional Greek products, though more variety in the menu could enhance the overall dining satisfaction.
Facilities
9.0
The hotel provides a range of facilities to ensure a comfortable and enjoyable stay for guests.
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